PLX Courses for healthcare professionals (doctors, nurses, technicians, administrators, and managers) provide a wide variety of subjects to expand their knowledge and abilities and assist career growth. When you enroll in a course that includes some online content, we always provide you a suitable title from our reference list. You may pick from a growing selection of online courses we offer in addition to or instead of attending an event. You obtain a certificate if you finish any of our courses, which are all independently CPD recognized. You may explore and compare our whole selection using the list below.

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Consulting

We provide consulting services to medical institutions to help them expand and enhance their business performance. Through consulting and team training, we work closely with our clients to put lasting changes into place, providing the teams with the tools they need to address issues.

Why PLX Academy?

Expertise

PLX Courses and Consulting integrates best managerial practices and academic research to maximize your potential in communication, management and Patient Experience

CPD Certificate

Courses are independently CPD accredited. 

Learn from anywhere

Courses are offered on demand or online, as an alternative or addition to an event.

Interviews

Reviews

Sumeja Kasami
Doctor
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As a specialist, I faced many new challenges in life. Stress reached a new level in my professional and private life. This course taught me how to deal with stress and upgrade my medical knowledge as a doctor.
Boban Sotirovski
Doctor
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Being a doctor is not just helping patients with their medical problems, but also creating an environment where they feel safe and comfortable. The PLX course improved my ability to connect with the patients and form a strong, special bond. It helped me grow both as a doctor and as a person.
Hristina Ristovska
Digital Marketer Specialist
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As Digital Marketing Manager, this academy has enabled Sistina Oftalmologija to expand its patients' offerings to include empathy and luxury in their work.
Valentina Georgievska
Call Center Administrator
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Definitely my work is dynamic, requires great responsibility, commitment, humanity and empathy for patients and all those who need my help. This course is very helpful for me to upgrade myself.
Sara Xhemaili
Call Center Administrator
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I work with different types of patients and it is normal that coming to the hospital is stressful for them and they feel anxious. This site and course is helpful to learn how to calm people down and give them positive energy. After this course I feel one level higher in my mental state.
Maja Muratovska-Changovska
Marketing Manager
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“The knowledge and experience that PLX Academy offers, can greatly contribute to developing a marketing communication that is both savvy and modern. It also helps you grow personally and professionally.”
Vesna Spiroska
Assistent manager at PX office
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This course taught me the development of empathy associated with patients. I understand the patients' condition and help them with long conversations and a joint solution from another non-medical aspect. This course also taught me to develop a hierarchy and set my own goals in life.
Katerina Jovanovska
Logistic Service
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I got a clear vision for the job and strengthened my self-confidence. Now I always have the vision and ability to understand and deliver the expectations of patients and their families. Most importantly, I discovered and upgraded my leadership skills.
Nikola Petreski
Medical Technician
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As a young medical technician (instrumentalist) PLX Academy made changes in both professional and private life. It helped me to come to terms with the patient's problem and try to empathize with him. Also to find an area where the patient will feel carefree even though he knows he is coming for surgery.
Eleonora Stojmenovska
Оptometrist
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I liked the most the dynamics with which the opportunity for interaction took place because it is easier to hear other opinions, especially from colleagues in your field. Almost the very next day I started to implement what was shown.
Vidanka Mladenovska
Optometrist
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Before the training I thought I had good communication skills, that I know how to approach the patients very well, but I discovered a new experience, new knowledge and new perspective in my work, which I immediately implemented in my work. Thanks to PLX Academy for the new upgrade in my career.
Dr. Dime Zaev
Dr. Dime Zaev
Anesthesiologist
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The course on delivering bad news to patients is highly relevant to my current role as an anesthesiologist, particularly in terms of patient interaction, managing expectations, and collaborative care. Moreover, it has equipped me with the necessary skills for potential future roles by enhancing my communication skills, leadership abilities, patient advocacy, and contributions to healthcare quality and education. These newfound skills are invaluable for providing comprehensive, patient-centered care and for advancing one's career within the healthcare field.
Dr. Irina Nikolovska
Dr. Irina Nikolovska
Doctor
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Enriching my approach to patient care, enhancing conversational management, and refining nonverbal communication, the course has been pivotal. It has facilitated a more nuanced understanding of patient engagement, instilled greater organizational prowess in conducting conversations, and significantly advanced my nonverbal communication skills.
Dr. Kristina Shisharica
Dr. Kristina Shisharica
Doctor
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As an ophthalmology resident, the course emphasized the importance of involving patients in decision-making and taking a thoughtful approach to difficult conversations. It taught me to provide detailed explanations about patients' conditions and to connect with their family members. This has greatly influenced my patient interactions, ensuring a more compassionate and collaborative approach in challenging discussions.
Dr. Viktorija Fileva
Dr. Viktorija Fileva
Doctor
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Completing this course has been transformative for me as an ophthalmologist. In my daily practice, delivering challenging news regarding patient health, diagnosis, and treatment plans is a constant responsibility. The course has instilled in me the importance of providing hope, no matter how limited, and has sharpened my ability to approach these conversations with empathy and understanding. Moving forward, I am committed to dedicating more time to in-depth discussions with patients about their diagnosis and treatment, and I aim to amplify the demonstration of empathy in these crucial moments. This course has undeniably enriched my skills and perspectives in patient communication.
Dr. Violeta Shijakova
Dr. Violeta Shijakova
Doctor
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This course has equipped me with the tools to approach such situations with empathy, understanding, and the necessary time for patients and their families to process the information. Looking ahead, the skills gained are not only relevant to my present role but also crucial for any potential future roles. Two specific objectives I've set for myself post-course are to consistently ask for permission before delivering sensitive information to patients and to ensure that each patient comprehensively understands their condition and treatment plan.
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