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Communication skills are needed to understand patients’ experiences, needs, and wishes for equitable collaboration and shared decisions. Listening, speaking, and asking are part of the task. Physicians, nurses, residents in medicine and pharmacy, and anyone else who interacts with patients need ongoing training. According to studies, enhancing the patient experience improves medical outcomes, employee satisfaction, and hospital revenue.
PLX Courses for healthcare professionals (doctors, nurses, technicians, administrators, and managers) provide a wide variety of subjects to expand their knowledge and abilities and assist career growth. When you enroll in a course that includes some online content, we always provide you a suitable title from our reference list. You may pick from a growing selection of online courses we offer in addition to or instead of attending an event. You obtain a certificate if you finish any of our courses, which are all independently CPD recognized. You may explore and compare our whole selection using the list below.
Upon Request / Online
Frontline communication in healthcare Course
*Learn how to improve your communication skills tailored to patients’ behaviors and needs based on latest academic research and best practices.
Frontline communication in healthcare Course
FORMAT: Online or
Upon Request
DURATION: 3 hours
DATE: Upon request
FEE: 1̶2̶0̶€ - 60€
CERTIFIED: 3 CPD points
View Course
Upon Request / Online
Delivering Bad News in Healthcare Course
*Research suggests that people prefer clarity and directness when receiving bad news. This in-person and online training will help you deliver patients bad news, improve patient experience, and advance your career.
Delivering Bad News in Healthcare Course
FORMAT: Online or
Upon Request
DURATION: 3 hours
DATE: Upon request
FEE: 1̶2̶0̶€ - 60€
CERTIFIED: 3 CPD points
View Course
Upon Request / Online
Advancing patient communication skills with F.B.B. communication model
In this professional course on communication for doctors and other healthcare professionals, participants will learn how to critically reevaluate and enhance their communication to improve patient experience.
Advancing patient communication skills with F.B.B. communication model
FORMAT: Online or
Upon Request
DURATION: 3 hours
DATE: Upon request
FEE: 1̶2̶0̶€ - 60€
VIEW COURSE
Upon Request / Online
Basics on Management and Leadership in Healthcare Course
*Improve your managments skills, and daily routines and learn how to lead and manage people.
Basics on Management and Leadership in Healthcare Course
FORMAT: Upon Request (Face-to-face or E-Learning) or Online
DURATION: 3 hours
DATE: Upon request
FEE: 120€
COMING SOON
Upon Request / Online
Patient Experience in Public Hospitals Course
*This training program should equip you with soft skills to help you provide a better patient experience, which will keep them coming back while also advancing your career and the growth of the hospital.
Patient Experience in Public Hospitals Course
FORMAT: Upon Request (Face-to-face or E-Learning) or Online
DURATION: 3 hours
DATE: Upon request
FEE: 120€
COMING SOON
Upon Request / E-Learning
Frontline communication in healthcare Course
*Learn how to improve your communication skills tailored to patients’ behaviors and needs based on latest academic research and best practices.
Frontline communication in healthcare Course
FORMAT: Online / Upon Request
DURATION: 3 hours
DATE: Upon request
FEE: 120€
CERTIFIED: 3CPD points
View Course
Upon Request / E-Learning
Delivering bad news in healthcare Course
*Research suggests that people prefer clarity and directness when receiving bad news. This training will help you deliver patients bad news, improve patient experience, and advance your career.
Delivering bad news in healthcare Course
FORMAT: Online / Upon Request
DURATION: 3 hours
DATE: Upon request
FEE: 120€
CERTIFIED: 3CPD points
View Course
Upon Request / E-Learning
F.B.B. Communication model in healthcare Course
*Learn how to improve your efficiency at work, advance your career and your quality of life, based on latest academic research and best practices.
F.B.B. Communication model in healthcare Course
FORMAT: Online / Upon Request
DURATION: 3 hours
DATE: Upon request
FEE: 120€
View Course
Upon Request / E-Learning
Medical Call Centre in healthcare Course
*This training program should equip you with soft skills to help you provide a better patient experience, which will keep them coming back while also advancing your career and the growth of the hospital.
Medical Call Centre in healthcare Course
FORMAT: Upon Request or E-Learning
DURATION: 3 hours
DATE: Upon request
FEE: 120€
view course
Upon Request / E-Learning
Basics on Management and Leadership in Healthcare
*Improve your managments skills, and daily routines and learn how to lead and manage people.
Basics on Management and Leadership in Healthcare
FORMAT: Upon Request or E-Learning
DURATION: 3 hours
DATE: Upon request
FEE: 120€
view course
Upon Request / E-Learning
Patient Experience in Public Hospitals Course
*This training program should equip you with soft skills to help you provide a better patient experience, which will keep them coming back while also advancing your career and the growth of the hospital.
Patient Experience in Public Hospitals Course
FORMAT: Upon Request or E-Learning
DURATION: 3 hours
DATE: Upon request
FEE: 120€
view course
Some Feedbacks
What people are saying
“Knowledge is of no value unless you put it into practice.”
Definitely my work is dynamic, requires great responsibility, commitment, humanity and empathy for patients and all those who need my help. This course is very helpful for me to upgrade myself.
I work with different types of patients and it is normal that coming to the hospital is stressful for them and they feel anxious. This site and course is helpful to learn how to calm people down and give them positive energy. After this course I feel one level higher in my mental state.
This course taught me the development of empathy associated with patients. I understand the patients' condition and help them with long conversations and a joint solution from another non-medical aspect. This course also taught me to develop a hierarchy and set my own goals in life.
As a specialist, I faced many new challenges in life. Stress reached a new level in my professional and private life. This course taught me how to deal with stress and upgrade my medical knowledge as a doctor.
As Digital Marketing Manager, this academy has enabled Sistina Oftalmologija to expand its patients' offerings to include empathy and luxury in their work.
“The knowledge and experience that PLX Academy offers, can greatly contribute to developing a marketing communication that is both savvy and modern. It also helps you grow personally and professionally.”
Being a doctor is not just helping patients with their medical problems, but also creating an environment where they feel safe and comfortable. The PLX course improved my ability to connect with the patients and form a strong, special bond. It helped me grow both as a doctor and as a person.
Before the training I thought I had good communication skills, that I know how to approach the patients very well, but I discovered a new experience, new knowledge and new perspective in my work, which I immediately implemented in my work. Thanks to PLX Academy for the new upgrade in my career.
