Blog

Articles, event reports and wellbeing exercises from the PLX Academy team.

10 НАЈВАЖНИ ВЕШТИНИ НА ВРАБОТЕНИТЕ НА РЕЦЕПЦИЈА

Персоналот на рецепцијата во болниците, се првите луѓе кои остваруваат контакт со пациентот. Неговата перцепција за болницата, најчесто почнува од нивното однесување. Истовремено,…

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Transforming Healthcare with AI: Practical Steps for Real Change

PLX Academy · Blog The rise of Generative AI in recent times is reshaping industries across the board, making it essential for every sector to adapt and integrate these…

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The Power of AI Literacy in Healthcare: Why It Matters for Professionals and Patients

PLX Academy · Blog As artificial intelligence (AI) continues to transform the healthcare landscape, being well-versed in AI tools and technologies has become crucial for…

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The Broad Benefits of Empowering Healthcare Staff to Improve Patient Experience

PLX Academy · Blog In healthcare today, the patient experience is a crucial component of the Quadruple Aim—an approach that also includes improving population health, reducing…

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Recognizing and Valuing Women in the Global Health Workforce

PLX Academy · Blog Women make up an impressive 67% of the global health and social care workforce, playing a critical role in delivering essential healthcare services worldwide.…

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Listening to the “voice” of patients

PLX Academy · Blog By actively engaging with the “voice” of patients, Northwell Health—New York’s largest healthcare organization—has adopted an evidence-based strategy aimed at…

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Transforming Hospital Culture towards Patient Experience : Everyone as a Caregiver

PLX Academy · Blog In the traditional view of healthcare, the primary focus has often been on the relationship between the doctor and the patient. This perspective can…

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The Importance of Addressing Leadership Challenges in the Healthcare Sector

PLX Academy · Blog In the rapidly evolving landscape of healthcare, addressing leadership challenges is crucial for ensuring high-quality care and operational efficiency. The…

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Nurturing Precious Human Traits in the AI Era

PLX Academy · Blog In a time heavily influenced by AI developments, prioritizing human qualities is more important than ever. As AI technologies take on tasks from the routine to…

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Leading the Change: Confronting Burnout and Transforming Healthcare Culture

PLX Academy · Blog In recent years, the conversation around clinician burnout has shifted from a whisper to a rallying cry, urging healthcare professionals to take action. The…

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Key Aspects of Mayo Clinic’s Team-Based Care Model

PLX Academy · Blog The call for teamwork in healthcare is both urgent and challenging to respond to. In the past decade, an increasing number of experts, have highlighted the…

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Bridging the Soft Skills Gap in 2024 Graduates

A recent study reported by Forbes highlights a critical issue facing 2024 graduates, particularly those entering the medical field. While these new…

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Humanism in the age of AI

In the face of numerous challenges, one undeniable truth remains: patients are increasingly integrating technology into their daily lives and are…

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New AI era of healthcare

Today digital technologies are changing the environment and demand for skills at an accelerated pace. New technologies can not only handle a growing…

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Spoken or Written recommendation? What is more effective?

· Are you looking to increase the number of patients seeking your services? Many of them look for recommendations on review pages or rely on advice…

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7-th Patient Experience Symposium

· 7-th Patient Experience Symposium held this September in Boston is the world premier event for healthcare executives, administrators, physicians,…

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Patient Experience and safety in the focus of the 10th GPC2023 in Geneva

· How to build trustful partnerships and healthcare systems with Patients at the center, was the central theme of the 10th Global Patients Congress…

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Forbes warns of healthcare worker burnout

PLX Academy · News · 25 April 2023 According to a Forbes story , healthcare employees are burning out in worrying numbers. In 2021, about 3 in 5 physicians felt burnout, according…

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Medical students at King’s College London voted on courses for advancing communication skills

PLX Academy · Blog · 20 March 2023 Photo from King's College London offical site. According to a recent Qualtrics survey conducted by PLX Academy among medical students at King’s…

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Call Centers Have an Essential Role in Creating a Positive Patient Experience

PLX Academy · Personal Experiences · 09 February 2023 A recent Spoksurvey shows that call centers in hospitals are no longer “answer and transfer” sites where patients would call…

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Team Work as a Core Value for Better Care in Hospitals

PLX Academy · Personal Experiences · 6 February 2023 Healthcare professionals agree that working well as a team and talking to each other clearly lowers the chance that a patient…

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Why Should Nurses Attend Communication Trainings?

PLX Academy · Personal Experiences · 30 January 2023 A Nursing Central survey of thousands of U.S. nurses found that 95% of nurses felt burned out at the time of the survey or in…

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Why Hospitals Should Empower Frontline Communication?

PLX Academy · Personal Experiences · 23 January 2023 In a recent survey by Harvard Business Review, 87% of the people polled said that their organization would be more successful…

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Nearly 1 billion people have mental disorder

PLX Academy · News · 16 February 2023 According to the latest UN data, the World Health Organization (WHO) says that nearly one billion people around the world have some kind of…

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Hanks, Berry, Hayek and Stone have learned how to manage their diabetes

PLX Academy · News · 06 January 2023 The World Health Organization says that about 422 million people around the world have diabetes and that 1.5 million people die directly from…

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3 Female Celebrities and Their Chronic Illnesses

PLX Academy · News · 19 December 2022 Chronic illnesses They may be rich and famous, but celebrities are human too, and that means they are just as prone to getting sick as the…

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Тhe Mayo Clinic suggests 10 ways to prevent diabetes complications

PLX Academy · News · 02 December 2022 More than 37 million people in the U.S. have diabetes, and more than 96 million adults in the U.S.—over one-third—have prediabetes, according…

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Тоne your arms

Тоne your arms Stretch and Workout • 1min This short and effective workout will tone and sculpt your arms. It is a perfect if you need to take a little 5 minute break away from…

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Wakening up

Wakening up Stretch and Workout • 5min Wake up with yoga stretch. Prepare yourself physically and mentally for your working day.

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Тоne your arms

Тоne your arms Stretch and Workout • 1min This short and effective workout will tone and sculpt your arms. It is a perfect if you need to take a little 5 minute break…

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Sun Salutation

Sun Salutation Stretch and Workout • 5min Sun salutations is a great way to start your day. Fill yourself with positive energy while strengthening and stretching your…

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Relaxing&Deep Stretch

Relaxing & Deep Stretch Stretch and Workout • 5min This is a perfect way how to improve your wellbeing. In a very short time you will activate the muscles of the entire…

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Keep your legs fit

Keep your legs fit Stretch and Workout • 5min This short exercise will tone your legs, and is perfect to get the body moving and build strength. It is a great way to…

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Full Body Stretch to relive tension and stress

Full Body Stretch to relive tension and stress Stretch and Workout • 5min This 5 minute yoga flow takes you through easy beginner yoga poses that we can all do every…

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Energized your body

Energized your body Stretch and Workout • 5min This workout is a great addition to your daily routine to energize your body. Exercise every day and you will be in good…

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Bedtime

Bedtime Stretch and Workout • 5min Relax your body before you go to sleep. Doing this yoga exercise right before bed will help you feel calm and ready for a deep sleep.…

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Be in great condition

Be in great condition Stretch and Workout • 5min After busy working day use this workout for relive the tension and activate the entire body. Perform the exercises at…

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5 minute of daily care

5 minute of daily care Stretch and Workout • 5min This short sequence will release tension from your upper back and increase flexibility. Practice it every day to really…

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5 CELEBRITIES YOU NEVER KNEW WERE DOCTORS AND NURSES

PLX Academy · Personal Experiences · 27 October 2022 Some celebrities began their careers in the medical field but gave up medicine to wholeheartedly embrace their passion for…

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HOW HUMAN UNDERSTANDING IS TRANSFORMING PATIENT EXPERIENCES?

PLX Academy · Personal Experiences · 21 October 2022 According to leading patient experience experts, every patient brings their unique expectations. Imagine the quality of care…

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PHYSICIANS ARE EXPERIENCING DELAYED COVID-19 BURNOUT

PLX Academy · Personal Experiences · 14 October 2022 According to The Guardian, doctors suffering from burnout are twice as likely to be involved in patient safety incidents, show…

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How does a walk in nature impact the brain?

PLX Academy · News · 06 October 2022 The research shows that walking in nature could serve as a preventive measure against developing mental health problems and buffering the…

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“Digital masks“ could protect patient’s privacy of medical records

PLX Academy · News · 29 September 2022 Scientifics according to Nature Medicine have created a “digital mask,” which they say offers a pragmatic approach to safeguarding patient…

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High patient satisfaction with telehealth visits

PLX Academy · News · 09 September 2022 Telemedicine, which enables video or phone appointments between a patient and their health care practitioner, benefits both health and…

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Walking as little as 2 minutes after a meal can help control blood sugar

PLX Academy · News · 09 September 2022 Just two minutes of walking after eating can help blood sugar, according to a new article published in CNN. Physicians should be the role…

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PATIENTS ASK FOR HOLISTIC EXPERIENCES

PLX Academy · Personal Experiences · 29 August 2022 The 2022 Health Care Insights Study by CVS Health, has found that people are seeking a deeper and more meaningful relationship…

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CREATING A POSITIVE PATIENT EXPERIENCE IS PARAMOUNT FOR HEALTHCARE PROVIDERS

PLX Academy · Patient Experience · 22 August 2022 Patients will seek out a new doctor that will make a better fit with factors such as timeliness, friendliness of the staff, and…

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Great Impact of “Same-Day Appointments” оn Patient Experience

PLX Academy · News · 04 August 2022 What is the impact of same day doctor appointment? Same day doctor appointment practices provide patients quick and convenient health care, and…

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WHY SUMMER IS THE PERFECT SEASON FOR LASIK?

PLX Academy · Personal Experiences · 01 August 2022 Take advantage of summer with Laser Eye Surgery! Summer is without a doubt the best time of the year. Relaxing summer days…

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F.B.B. Communication model in healthcare to improve Patient Experience

TITLE: F.B.B. COMMUNICATION MODEL IN HEALTHCARE TO IMPROVE PATIENT EXPERIENCE LECTURER: Dr. Vesna Cado FORMAT: Online/In person DURATION: 3 hours DATE: Upon request FEE:…

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Videa

Belly Breathing ▶️ Breathing Technique • 1min When you need a mindful break during your busy working day, you can relax and calm down with the Belly Breathing Technique. Box…

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7 Lemon Water Benefits

PLX Academy · News · 13 July 2022 What are the lemon water benefits that improve your health and well being? Lemon water benefits in the morning are all we need this summer as we…

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B.4 Remove tension from your body / Wall Chest Stretch

Remove tension from your body / Wall Chest Stretch ▶️ Yoga Exercises • 1min Decrease motion and flexibility of your body, and stimulate blood flow with the Wall Chest…

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B.2 Remove tension from the body / Upper Trapezius Stretch

Remove tension from the body / Upper Trapezius Stretch ▶️ Yoga Exercises • 1min Reduce neck tension and pain on a regular basis with the Upper Тrapezius…

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B.5 Power up the body and mind / Standing Cat-Cow Stretch

Power up the body and mind / Standing Cat-Cow Stretch ▶️ Yoga Exercises • 1min Relax the body and improve coordination with the Standing Cat-Cow Stretch. It is ideal for those…

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A.5 Ocean Breathing Technique

Ocean Breathing Technique ▶️ Breathing Technique • 1min When you have a mountain of tasks which make you nervous,calm your mind and relax your body during the working day using…

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B.3 Make the neck flexible / Side-to-side Rotations

Make the neck flexible / Side-to-side Rotations ▶️ Yoga Exercises • 1min Decrease stiffness and regain motion of your neck with the Side-to-side Rotations…

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A.3 Extended Exhale Breathing

Extended Exhale Breathing ▶️ Breathing Technique • 1min When you are feeling a lot of pressure during the working day, you can slow down your mind and your thoughts with the…

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B.1 Ease the stress / Neck Circles

Ease the stress / Neck Circles ▶️ Yoga Exercises • 1min Relieve the stress from the working day with a relaxing neck and shoulder massage by exercising Neck…

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A.2 Box Breathing

Box Breathing ▶️ Breathing Technique • 1min If you are experiencing stressful situations at work –“restart your breathing” with the Box Breathing…

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A.1 – Belly Breathing

Belly Breathing Breathing Technique • 1min When you need a mindful break during your busy working day, you can relax and calm down with the Belly Breathing…

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A.4 Alternated Nostril Breathing

Alternated Nostril Breathing ▶️ Breathing Technique • 1min If you are feeling overwhelmed or having trouble falling asleep after a busy working day, settle your mind and body with…

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Three Patient Experience Trends in 2022

PLX Academy · News · 11 July 2022 Three Patient Experience Trends to be aware of: Today, we put an emphasis on patient experience where hospitals are changing the way they had…

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Sleep Plays an Important Role in Heart Health

PLX Academy · News · 06 Juny 2022 Heart health can be improved with sleep meditation. When you think about improving your heart health, food and exercise may come to mind. Sleep…

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APPLIED MINDFULNESS CAN IMPROVE INTERACTIONS IN HOSPITALS

PLX Academy · Personal Experiences · 04 July 2022 Mindfulness is consistently cited as a pragmatic approach to effectively address burnout and enhance physician wellbeing.…

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Best Destinations for Medical Tourism and Positive Patient Experience

PLX Academy · News · 29 June 2022 In the multibillion-dollar industry of health tourism, quality of care and positive patient experience drives the market. Quality of care…

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WHAT CAN YOU DO TO PREVENT SUNBURN?

PLX Academy · Personal Experiences · 27 June 2022 Staying out of the sun is the best way to avoid sun damage. Other precautions – according to Cleveland Clinic – include using…

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PHYSICAL ACTIVITY OF STUDENTS IMPROVES THEIR ACADEMIC PERFORMANCE

PLX Academy · Personal Experiences · 24 June 2022 Three out of every four teens – or 75 % – aren’t getting enough exercise, and this is even more pronounced among female students.…

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THINGS TO DO TO STAY HEALTHY DURING THE SUMMER

PLX Academy · Personal Experiences · 22 June 2022 Physicians and other medical staff have long working days, with too many patients and mountains of tasks in the hospital. Тheir…

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Preventing Violence against Healthcare Workers

PLX Academy · News · 20 June 2022 Healthcare workers: Preventing hospital violence “Up to 38% of healthcare workers suffer physical violence at some point in their careers. Many…

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KEEP THE MENTAL HEALTH OF YOUR KIDS WITH POSITIVE SUMMER TIME EXPERIENCE

PLX Academy · Personal Experiences · 17 June 2022 While kids have a variety of experiences during the summertime, there is evidence that access to high-quality experiences may…

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Getting Ready for Laser Eye Surgery

PLX Academy · News · 15 June 2022 Summer is the perfect time for a long-term vision correction and also a life-changing convenience. The idea is to enjoy outdoors activities and…

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LIFE-COACHING AND WELLNESS ACTIVITIES HELP PHYSICIANS AVOID BURNOUT

PLX Academy · Personal Experience · 13 June 2022 “Physician wellness is not a one-way street. The individual has to do things to keep their body and mind in a good place. That’s…

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BUSY PHYSICANS SHOULD EXERCISE WITH NO EXCUSE

PLX Academy · News · 10 June 2022 Perhaps the best keep secret in preventive medicine today is exercise. Physicians who practice healthy habits serve as health role models and…

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Children with Strabismus Can Experience Mood Disorders

PLX Academy · News · 08 June 2022 Strabismus: Children can experience mood disorders Children with strabismus often have decreased visual function, including difficulties with…

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HEALTHCARE LEADERS ARE PRIORITIZING DIGITAL EXPERIENCE FOR PATIENTS

PLX Academy · Personal Experiences · 06 June 2022 Hospitals have gone through a massive digital transformation in the last decade, converting “paper” patient data to Electronic…

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ALTHOUGH THEY HAVE A „LAZY EYE“ ТHEY ARE THE MOST BEAUTIFUL WOMEN IN THE WORLD

PLX Academy · Personal Experiences · 03 June 2022 When it comes to “ lazy eye ” it is important to note that the scientific word for it is “amblyopia” which means someone who…

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Oculoplastic Surgeons Have Good News for Patients with Droopy Eyelids

PLX Academy · News · 01 June 2022 Droopy Eyelids: Oculoplastic Surgeons have a solution for you One of the most common issues that oculoplastic surgeons come across is ptosis or…

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NLP Allows Physicians to Increase Quality Time with Patients

NLP increases quality time with patients. Researchers conclude that many physicians suffer from burnout because they have to navigate through huge amounts of data sets of…

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Nitration Strategies For Reducing Burnout Among Physicians

According to The Physicians Foundation, 61% of physicians in the U.S. reported burnout in 2021, “an incredible increase” from the 40% who reported it in 2018. By 2025, the HHS has…

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Kelly Sue Vorster

Interview with Kelly Sue Vorster, Director of the Patient Experience Department in SSCM in Abu Dhabi „Communication skills are extremely important for the medical staff. Small…

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Botox injections are the most performed cosmetic procedure

Doctors have been using Botox for years to successfully treat wrinkles and facial creases. The study, from the American Society of Plastic Surgeons, found that Botox injections…

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5 CELEBRITIES WHO HAVE HAD PERFECT RESULTS OF EYELID  SURGERY!

PLX Academy · Personal Experiences · Eyelid surgery can have a dramatic, rejuvenating effect by giving the entire face a more rested appearance. In some cases, blepharoplasty is…

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 Blepharoplasty among the most popular surgeries in the world

PLX Academy · News · 19 May 2022 Blepharoplasty: among most popular surgeries Eyelid surgery or blepharoplasty is among the most popular plastic surgeries in the world. In 2020,…

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Digital platforms for better communication in healthcare

PLX Academy · News · 18 May 2022 Digital platforms: Lead to improved healthcare communication. The spending on digital healthcare solutions is estimated to reach EUR 232 billion…

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Patient Luxury Experience in London Clinic Hospital

PLX Academy · News · 16 May 2022 Today’s luxury hospitals offer a wide range of medical procedures in comfortable, modern surroundings with state of the art technology and leading…

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KEEP YOUR EYES SAFE AND SLEEP WITH АN EYE MASK

PLX Academy · Personal Experiences · 14 May 2022 After a long day, there is nothing better than going to bed for some restful sleep.But many people struggle to fall asleep — and…

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HOW DOES EMPATHY LEAD TO BETTER PATIENT EXPERIENCE?

PLX Academy · Personal Experience · 12 May 2022 Empathy affects mental health of both, doctors and patients. Up to 42% of people have experienced a decline in mental health.…

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DAILY “MINDFUL MOMENTS” ARE KEY FOR MENTAL HEALTH

PLX Academy · Personal Experiences · 11 May 2022 Americans are discovering new ways to prioritize and boost their mental health. This is because 45% of them have grappled with…

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Patient Experience and waiting time in hospitals

PLX Academy · News · 10 May 2022 A new survey conducted in Ireland shows that more than 70% of A&E patients have to wait longer than the HSE’s target time of six hours to be…

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An innovative idea to improve the Patient Experience for children

PLX Academy · News · 09 May 2022 The LEGO Foundation has announced it will donate 600 Lego sets for miniature MRI Scanners to hospitals worldwide, to help children cope with the…

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LUXURY EXPERIENCES FOR PATIENTS IN MONACO’S PRINCESS GRACE HOSPITAL

PLX Academy · News · 06 May 2022 Monaco’s Princess Grace Hospital professionals put their knowledge and skills at the service of the public to create Patient Luxury Experiences.…

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Monaco’s healthcare system among the best in the world

PLX Academy · News · 05 May 2022 According to the World Health Organization and the World Economic Forum Global Competitiveness Report, the average female life expectancy is 93.5…

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Experiences in treating dry eye 

PLX Academy · News · 04 May 2022 Nearly 16.5 million adults in the US have been diagnosed with chronic dry eye. According to a new survey, most of them feel misunderstood and…

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Patient experiences from ancient time 

PLX Academy · News · 30 April 2022 There is evidence that since antiquity, doctors were adored and celebrated by their patients receiving presents as an expression of gratitude.…

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BLINDNESS OF FAMOUS WRITERS ACROSS HISTORY

PLX Academy · Personal Experience · 29 April 2022 It is easy to associate writing with the visual act of putting pen to paper, but across history, some of the most culturally…

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Expo 2020 Dubai and future of healthcare

PLX Academy · News · 28 April 2022 “Health is not only about caring for the sick, we have to put that dialogue to bed. Health encompasses four critical elements – physical,…

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4 REASONS WHY HOSPITALS SHOULD INVEST IN DIGITAL INNOVATION

PLX Academy · Personal Experiences · 27 April 2022 digital innovation A survey found that 72 percent of patients said they want more personalized care that is specifically…

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Eye care and “fashion rules” can go together

PLX Academy · News · 25 April 2022 Nowadays, eyewear is more than just an accessory – it is an element of your personal style that can change your appearance and make you look…

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Famous actors and eye conditions

PLX Academy · News · 21 April 2022 To us ordinary people, celebrities look like gods or goddesses. We want to be like them because to us, they are perfect. They don’t seem to have…

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Does smoking affect the eyes?

PLX Academy · News · 21 April 2022 Researches consistently show that smoking increases the risk of developing eye diseases. Smokers are 16 times more likely to have sudden vision…

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5 Digital trends in healthcare for 2022

PLX Academy · News · 20 April 2022 Digital trends in healthcare The pandemic has accelerated the digitization of the healthcare industry. According to the HIMSS Future of…

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Health warning labels on alcoholic beverages

PLX Academy · News · 19 April 2022 alcoholic beverages The Norwegian Directorate of Health is recommending labeling alcoholic beverages with a health warning, especially regarding…

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HEALTHCARE WORKERS EXPERIENCE SLEEP DISORDER

PLX Academy · Personal Experience · 18 April 2022 The awareness of the problem of sleep disorders among doctors does not simply protect this professional group against the…

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KING’S COLLEGE HOSPITAL CREATES PATIENT LUXURY EXPERIENCE IN DUBAI

PLX Academy · Personal Experience · 15 April 2022 King’s College Hospital London, the world-renowned teaching hospital based in the UK, has brought its 175 years of history and…

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WHY EMPATHY IS THE MOST IMPORTANT LEADERSHIP SKILL IN HEALTHCARE RIGHT NOW?

PLX Academy · Personal Experience · 14 April 2022 Empathy in healthcare plays vital roles in the patient experience and is a key component of the physician-patient relationship.…

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DO PHYSICIANS HAVE HAPPY MARRIAGES?

PLX Academy · News · 05 February 2022 Do physicians have happy marriages A survey of more than 10,000 doctors shows how they prioritize well-being, work-life balance and family…

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What to do about a scratched eye?

PLX Academy · News · 08 April 2022 scratched eye You can sustain an eye injury in almost any setting, whether you are outdoors or relaxing at home. Housework and sports are two of…

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COMMUNICATION SKILLS OF PHYSICIANS AND PATIENTS’ SATISFACTION

PLX Academy · Personal Experience · 08 April 2022 Patient Satisfaction. The effective correlation between physician and patient is a basic medical process. The physician’s ability…

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World Health Day 2022 promoted societies focused on well-being

PLX Academy · News · 07 April 2022 world health day The unparalleled value of good health is celebrated on World Health Day on April 7. Spearheaded by the World Health…

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Eyes can express the true biological age of an individual

PLX Academy · News · 06 April 2022 true biological age The eyes may offer a “window into the soul,” as poets say, but they also have a lot to say about your health. A new study,…

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LIGHTING THE WAY TO HEALTHIER DAILY RHYTHM

PLX Academy · News · 06 April 2022 Daily rhythm chart. Lighting may affect your well-being more than you realise. Modern lifestyles, with 24-hour access to electric light and…

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How do eye diseases influence work of the great painters

PLX Academy · News · 05 April 2022 The later years of Claude Monet and Edgar Degas were marked by failing vision and corresponding changes in the style of their paintings,…

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5 ways to recover from resolution mistakes

PLX Academy · News · 04 April 2022 resolution mistakes Every year, many individuals set resolutions to improve their health аnd wellbeing. Perhaps vowing to exercise daily,…

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HOW TO PROTECT YOUR MENTAL HEALTH DURING THE OMICRON SURGE?

PLX Academy · Personal Experiences · 04 April 2022 MENTAL HEALTH DURING THE OMICRON SURGE The Mayo Clinic reported that 42% of physicians experience burnout during the COVID…

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Eye Problems in Premature Babies

PLX Academy · News · 04 April 2022 Eye Problems in Premature Babies Retinopathy of prematurity is an eye problem that happens to premature babies, an eye disorder that can lead to…

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USE MINDFULNESS TO REDUCE STRESS АT WORK AND IMPROVE WELL-BEING

PLX Academy · Personal Experience · 1 April 2022 Mindfulness is a simple form of meditation that allows people to really live in the moment, to be aware and attentive during…

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Did you know who invented the eye test chart?

PLX Academy · News · 01 April 2022 Eye test chart French eye doctor, Ferdinand Monoyer developed a unit of measurement for the optical power of a lens called a diopter. Anyone who…

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WHAT ARE THE BENEFITS OF EFFECTIVE COMMUNICATION IN HEALTHCARE?

PLX Academy · Personal Experience · 1 April 2022 EFFECTIVE COMMUNICATION IN HEALTHCARE Еffective communication in healthcare is related with many benefits. It improves…

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Reducing costs and improving patient experience with digital health

PLX Academy · News · 01 April 2022 digital health A global leader in medical technology and a top ranking academic medical centre – Mayo Clinic, tackles the topic of the cost of…

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Искуство на пациентот во време на КОВИД-19: Случајот на Систина Офталмологија

Од Д-р Весна Чадо PLX Academy • Истражувања • Септември, 2020 На почетокот на кризата со Ковид-19, во февруари 2020 година, повеќето очни болници во С. Македонија се соочија со…

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Cleveland Clinic expands to Europe by opening a private London hospital near Buckingham Palace

PLX Academy · News · 31 March 2022 Cleveland Clinic London Cleveland Clinic London provides patients access to a global network of physicians and specialists to provide the…

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How to improve experiences of luxury shoppers

PLX Academy · News · 30 March 2022 Luxury Shoppers Staff in luxury stores must work to make consumers’ shopping experience a seamless journey. Successful customer service…

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Christie Brinkely and Bono and their Patient Experiences

PLX Academy · News · 30 March 2022 Christie Brinkely and Bono Supermodel Christie Brinkely and Bono, the lead singer of U2, were surprised by the diagnosis of glaucoma during a…

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10 things you did not know about how pregnancy can affect vision

PLX Academy · News · 29 March 2022 When a woman becomes pregnant, she expects certain changes in her body. But few women realize that pregnancy can affect their eyes and vision.…

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Frontline communication in healthcare

TITLE: FRONTLINE COMMUNICATION IN HEALTHCARE LECTURER: Dr. Vesna Cado FORMAT: Online/In person DURATION: 3 hours DATE: Upon request FEE: EUR 200 *Learn how to improve your…

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Exercise can provide relief for dry, itchy eyes

PLX Academy · News · 29 March 2022 Exercise can relief dry eyes Physical activity, in addition to being important for our well – being, greatly affects eye health and visual…

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Difficult conversations in healthcare

TITLE: DIFFICULT CONVERSATIONS IN HEALTHCARE LECTURER: Vesna Cado FORMAT: Online/In person DATE: Upon request FEE: EUR 200 More info *Learn how to successfully manage difficult…

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Delivering Excellence in healthcare: Patient Luxury Experience model (PLX)

TITLE: DELIVERING EXCELLENCE IN HEALTHCARE: PATIENT LUXURY EXPERIENCE (PLX) MODEL LECTURER: Vesna Cado FORMAT: Online/In person DATE: Upon request FEE: EUR 200 More info *Learn…

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Cleveland Clinic improves Patient Experience through patient lounge at Airport

PLX Academy · News · 28 March 2022 Ohio-based Cleveland Clinic is looking to open a patient lounge at Cleveland Hopkins International Airport to better accommodate patients’…

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Alcohol is not safe for people with Macular Degeneration

PLX Academy · News · 28 March 2022 New research shows that you may have to deal with the no-alcohol challenge, especially if you are in a group of people who have age-related…

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The pandemic’s continued impact has increased physician burnout and depression

PLX Academy · News · 25 March 2022 physician burnout and depression The Medscape Physician Burnout & Depression Report 2022: Stress, Anxiety and Anger shows that burnout among…

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The patients first philosophy is at the heart of the world’s leading hospitals

PLX Academy · News · 18 February 2022 Sistina Oftalmologija was the first medical hospital in the region to set patient experience as its strategic goal, and the first to…

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Are itchy eyes an omicron symptom?

PLX Academy · News · 18 February 2022 Itchy eyes According to the World Health Organizatio n , people infected with the new variant of the Corona virus – Omicron, may have vision…

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