Humanism in the age of AI
In the face of numerous challenges, one undeniable truth remains: patients are increasingly integrating technology into their daily lives and...
New AI era of healthcare
Today digital technologies are changing the environment and demand for skills at an accelerated pace.
Spoken or Written recommendation? What is more effective?
Are you looking to increase the number of patients seeking your services? Many of them look for recommendations on review...
7-th Patient Experience Symposium
7-th Patient Experience Symposium held this September in Boston is the world premier event for healthcare executives, administrators, physicians, and...
Patient Experience and safety in the focus of the 10th GPC2023 in Geneva
How to build trustful partnerships and healthcare systems with Patients at the center, was the central theme of the 10th...
Forbes warns of healthcare worker burnout
In 2021, about 3 in 5 physicians felt burnout, according to Mayo Clinic Proceedings. The fact that nearly 7 in...
Medical students at King’s College London voted on courses for advancing communication skills
PLX Academy · Blog · 20 March 2023 Photo from King's College London offical site. According to a recent Qualtrics survey conducted...
Call Centers Have an Essential Role in Creating a Positive Patient Experience
A recent survey shows that 62% of hospitals respond to diverse communication demands by putting a call center strategy into...
