Our specially designed Courses will advance skills and capacities of healthcare professionals in communication with their patients and team members. We prepare them to deliver patient luxury experiences, advance their career and build community of satisfied and loyal patients. To do so we apply individual form of learning to develop technical and non-technical skills of healthcare professionals in an active learning environment.

Frontline communication in healthcare

Lecture: Vesna Cado
Format: Online/In person
Date: upon reguest
Fee: EUR 200

F.B.B. Communication model in healthcare to improve Patient Experience

Lecture: Vesna Cado
Format: Online/In person
Date: upon reguest
Fee: EUR 200

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Team work and leadership for better patient experience

Lecture: Vesna Cado
Format: Online/In person
Date: upon reguest
Fee: EUR 200

Digital transformation in healthcare for better patient experience

Lecture: Vesna Cado
Format: Online/In person
Date: upon reguest
Fee: EUR 200

Difficult conversations for better patient experience

Lecture: Vesna Cado
Format: Online/In person
Date: upon reguest
Fee: EUR 200

Patient Experience in public hospital

Lecture: Vesna Cado
Format: Online/In person
Date: upon reguest
Fee: EUR 200

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Empathy in digital communication

EMPATHY IN DIGITAL COMMUNICATION

Well-known doctors from the world’s leading hospitals agreed that healthcare organizations should build a robust culture of empathy and compassion in this period of accelerated digitization. Empathy in digital communication.

true leaders in healthcare

WHAT DEFINES TRUE LEADERS IN HEALTHCARE?

Businesses cannot grow without developing the leadership skills of their employees.  This is especially true in hospitals, where different processes take place, many people circulate and need help and some resources need to be managed...